Concept: the grouping of jobs and/or activities
Specialist vs. generalist structures
Source:Hollenbeck et al., Journal of Applied Psychology, 2002
Be careful: switching is not simple
In a sample of 63 4-person teams working on a military simulation:
Teams that shifted from a specialist to a generalist structure performed 6% better than teams that shifted from a generalist to a specialist structure.
Teams that start out in a specialist structure develop norms for coordination and cooperation because they must depend on each other to get their jobs done. Those norms carry forward and make the generalist structure more effective.
Source: Moon et al., Academy of Management Journal, 2004
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