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Team Charters: A Tool for Designing Your Team
Team Charters: A Tool for Designing Your Team
Take time to invest in team strategy but also equal time in team charter
Take time to invest in team strategy but also equal time in team charter
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Concept: formal document that specifies team roles, norms, expectations, processes, and reward/distinction,
The document specifies, for example:
- Individual and team goals (with emphasis on creating alignment)
- Roles and responsibilities (task and social)
- Timelines and key milestones
- Expectations related to meetings, attendance, and communication
- Protocols for giving and receiving feedback
- Rewards for performance, sanctions for non-performance
Impact of charters on team performance
- The charter helps low effective performance strategy team to perform better than without charter.
Source: Mathieu and Rapp, Journal of Applied Psychology, 2009
- "Our results support he assertion that the introduction of team charters do, in fact, manifest in improved intermediary process outcomes, including communication, effort, mutual support and cohesion."
Source: McDowell et al., Oragnization Development Journal, 2011