Recognize the psychological safety of your team:
>High psychologically safe:
>Low psychologically safe:
Source: Edmondson (1999), Edmondson and Kramer (2004)
"A shared belief held by members of a team that the team is safe for interpersonal risk taking"
Source: Edmondson (1991: 350)
Psychological safety has massive implications on team performance.
It reduces fears of public humiliation or embarrassment.
Psychological safe team success to overcome the common information effect and to benefit from unique information.
Drivers of psychological safety
>Team leader behaviors
E.g., Eric is very accessible. He's in his office, always just two seconds away. He can always take five minutes to explain something, and never makes you feel stupid.
E.g., Vicky gave us a talk about what minimally invasive surgery is about, what results she expected and told us to immediately let her know if anything is out of place.
E.g., Steven models this behavior... he will say I 'screwed up'. My judgement was bad in this case.
Source: Edmondson and Kramer (2004), Nembhard and Edmondson (2006)
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